Help and Technical Support
We have tried to make this website as accessible and easy to use as possible.
However, if you have problems using the site, you may find the information on this page helpful.
This website has been built to allow compatibility with all popular types of browser on most modern computer operating system.
While its appearance will vary according to the capabilities of your system, the site itself should always work.
The majority of content on this website is provided in the normal HTML webpage format, viewable through any browser software.
However, some information is in non-HTML file formats.
Adobe Acrobat PDF format
PDF files can be read using Adobe Acrobat Reader software, which is freely available.
You can download Adobe Acrobat Reader from the Adobe website at www.adobe.com
If you have difficulties viewing PDF files on your computer you may find the following suggestions helpful:
- Refresh or reload the page you are trying to view .
- Save the PDF to your computer and then open it from outside of your web browser, and
- Turn off the web integration in Adobe Acrobat by opening Acrobat Reader, clicking on Edit > Preferences > Options and, depending on your version of Acrobat Reader, deselecting 'Web Browser Integration' or 'Display PDF in Browser'.
Microsoft Word, PowerPoint and Excel formats
Microsoft documents, presentations and spreadsheets can be read even if you don't have the commercial Word and Excel programs on your computer. Microsoft offers a range of free 'viewer' programs for download; however, these programs are only available for Windows systems. You can download Microsoft Word, PowerPoint and Excel viewers from the Microsoft website.
Accessibility
We have developed this website with the aim that it is usable and accessible to everyone and conforms to the guidelines published by British Standards PAS 78 entitled "PAS 78: A Guide To Good Practice In Commissioning Accessible Websites".
Use the accessibility link for details, including the access keys that can be used to help with your navigation.
Contact us
If you need more help then please do call.
Thanks.
John Cornish
Tel: 01202 884 690
Mob: 07799
516 735
Email:
john@cornishbr.co.uk